Whether it's a question about your PerMed Care app, a connected device, your membership, or your care team — reach out. Members get direct, same-day responses.
For active members
iOS · Health Dashboard
PerMed Care syncs data from your wearables and health devices so your dashboard stays current. Here's how each connection works.
If a device shows as disconnected or data looks out of date, try removing and re-adding it under Settings → Devices. Most sync issues resolve after a fresh authorization.
Some devices, like WHOOP and Withings, sync on their own schedule rather than in real time. If a data point looks old, check that the source device or app has synced recently on your phone.
Yes. Connecting a device gives your care team richer data, but your membership and physician access don't depend on it.
Email admin@permed-health.com with your request and we'll coordinate the transfer with your provider, typically within 5–7 business days.
PerMed Care is not for emergencies. If you're experiencing a medical emergency, call 911 or go to your nearest emergency room. For urgent, non-emergency concerns, email your physician directly through the Member Portal.
Billing is managed through the Member Portal under Account → Billing. For help, email admin@permed-health.com.
Our team responds to every member inquiry personally — no ticket queues, no bots.